Need help with your account, course access, or a payment? You’re in the right place.
⚠️ Migrating from academy.amila.guru?
All courses previously on academy.amila.guru have been moved to this platform. Log in using the same email address you used on the old site. If you can’t find your courses after logging in, contact us with your registered email and payment reference.
Frequently Asked Questions
First, make sure you’re logged in with the same email address you used during checkout. Then go to My Account → My Courses. If you still don’t see your course, allow up to 2 hours for automatic activation. If the issue persists, contact us with your order number or payment reference.
Go to the password reset page and enter your registered email address. You’ll receive a reset link within a few minutes. Check your spam or promotions folder if it doesn’t arrive in your inbox.
Check your spam or promotions folder first. If you paid via bank transfer or online payment and still have no confirmation after 2 hours, contact us with your transaction reference number and the email you used during checkout.
Try the following steps:
- Refresh the page and try again
- Switch to a different browser (Chrome or Firefox recommended)
- Check your internet connection speed
- Clear your browser cache and cookies
- Try on a different device or mobile data
Please review our Terms and Conditions for the refund policy. If you’re eligible, contact us within the specified period with your order number and the reason for your request.
Make sure you have the latest version of the app installed. Log in using the same credentials as your amila.guru account. If you’re seeing a login error or blank screen, try uninstalling and reinstalling the app. For persistent issues, contact us and describe what you see on screen.
Still need help? Contact us
We respond within 24 hours on weekdays. WhatsApp is the fastest way to reach us.
When contacting support, please include:
- Your registered email address
- Your order number or payment reference (if payment-related)
- A brief description of the issue